1. What is DSuper11?
DSuper11 is India’s one of the exhilarating Fantasy sports platform that offers you a way to earn exciting cash prizes. Compete to win daily!
2. How do I play on DSuper11?
To get started as a DSuper11 player, sign up right away!
3. I am not a cricket fan. Can I still play?
Yes, you absolutely can! To begin your journey with DSuper11, check out our “How to Play Fantasy Cricket” page.
Registration and Login Related Queries
1. How do I sign up for DSuper11?
Once you reach the DSuper11 page, you will be asked to register yourself with a short form. You can also log in through your Google and Facebook accounts.
2. Why am I unable to login?
Start by verifying your login credentials. If you believe that you are entering the correct email address and password, try again. If it still doesn’t work, click on “Forgot Password ?” so that we can send a verification link to your registered email address. If you have forgotten your login email address, reach out to our Help Desk.
3. How do I change my password?
After logging in, click on “My Profile”, now look for “Edit Password”. Enter your old and new passwords for a successful update.
4. How do I update or edit my profile?
Log in to your account and click on “Edit Profile”. Over here, you can update your name and mobile number. For unverified accounts, you will be able to edit your address and date of birth. Remember, your registered team name and email address can’t be changed.
5. I didn’t receive an email confirmation after sign-up. What can I do now?
Check your ‘Spam’ folder. If you couldn’t find the email confirmation there, you probably entered an incorrect email address. For further help, don’t hesitate to get in touch with us through our Help Desk page.
6. How many accounts can I create with the same email id and mobile number?
DSuper11 platform allows one account per email id. Along with that, at DSuper11, we have a strict policy against the creation of multiple accounts by a single user. If you still do so, your action will violate our Fair Play Policy.
7. What are the details required to verify my account?
To verify your account, we would require your bank account details - name of the bank, name of the branch, account holder’s name, bank account number, and IFSC code. It's important that we are assured before we deposit money into your account.
Cash Withdrawal and Transaction
1. How do I withdraw money from my DSuper11 wallet?
Only a verified DSuper11 account holder can withdraw money from the DSuper11 wallet. Verification is a one-time process, after which you can withdraw min. INR 200 and max. INR 9,999 at a time. The amount will be credited to your bank account within five working days.
2. What is Cash Bonus for?
Cash bonus is a non-withdrawable amount that can be used to enter an ongoing contest. Ensure to use your cash bonus before it expires.
3. Will I be notified in case of a transaction?
Yes, you will be informed only if you have opted for the notification.
1. How do I check my account balance?
Your DSuper11 account shows you the exact balance on the top right corner. Your account supports three forms of money - Unused If you added money to your wallet and didn’t use it to join any contest, it will be considered as ‘unused’ amount. Withdrawals without the utilization of deposited money are subjected to 5% payment gateway charges. Winnings Winnings are what you have earned through winning contests. If you wish to withdraw this amount, you will face no processing charges. Cash Bonus While adding money to your wallet, check for promotions and bonuses that will help you bag the cash bonus. This amount comes with an expiry and can only be used to enter a contest.
1. How do Leaderboard Rankings work?
Leaderboard Rankings work on fantasy points collected by the participating teams. The team with the highest fantasy points tops the Leaderboard. Note: In case you played with multiple teams, then the team with the highest fantasy points will be displayed on the Leaderboard.
2. Are there different types of leaderboards?
Yes, DSuper11 has two different categories of Leaderboards. Series/Tournament Leaderboards As the name suggests, Series or Tournament leaderboards stay active till the time a series or tournament is taking place. It keeps track of a player’s performance during the tournament. Weekly/Monthly Leaderboards This type of leaderboard gets updated on a weekly/monthly basis. It is dependent on the fantasy points of a player.
3. How often does Leaderboard gets updated?
It takes at least 24 hours to update a Leaderboard after the end of a match / series / tournament / week / month.
Refer and Earn
1. How do I earn through referring?
Refer your buddies and ask them to enter your referred code while signing up for DSuper11.
2. When will I get my referral bonus?
You will get a bonus of INR 100 on the first transaction of your referral. Your buddy needs to deposit a minimum of INR 30 so that you can earn INR 100.